Saturday, July 13, 2019

How to find a device's IP address

The links below provide instructions for finding the IP address for various types of network-connected devices. The list will be updated as time permits.

How to find the IP address for a Chromebook
- How to find the IP address for a computer running Mac OS X

How to find the IP address for a router
          (Or, see the list of default IP addresses for routers)

Smart phones:
- How to find the IP address for a BlackBerry Bold 9650
- How to find the IP address for a BlackBerry Tour
- How to find the IP address for an iPhone
How to find the IP address for a Motorola Droid Maxx
- How to find the IP address for a Motorola Droid Razr Maxx
- How to find the IP address for a Motorola Droid
- How to find the IP address for a ZTE Overture 2

- How to find the IP address for a Lenovo IdeaTab A10-70 tablet
How to find the IP address for a Samsung Galaxy Note 10.1 tablet
- How to find the IP address for a Samsung Galaxy Tab 4 tablet
- How to find the IP address for an iPad
How to find the IP address for an iPad Mini

How to find the IP address for an HP LaserJet Pro 400 color MFP M475dn
How to find the IP address for a Konica Minolta bizhub 224e / 284e / 364e / 454e / 554e
How to find the IP address for a Ricoh copier or printer

If your device (or a similar device) isn't listed above, you can use the network map on a Windows computer (except Windows XP) to find a device's IP address.  See instructions for how to access the network map in Windows Vista and Windows 7.

Friday, June 28, 2019

How to replace the door switch on a Kenmore 80 Series 110.62802101 dryer

If your Kenmore 110.62802101 80 Series dryer doesn't stop running when you open the door, the problem is most likely the door switch. Replacing a faulty door switch is something most homeowners can probably do themselves rather than pay a repairman. The switch itself costs less than $10, and it can be replaced in less than 15 minutes.

A replacement door switch (part number 3406107) can be purchased from a local appliance repair/parts shop or ordered online. Amazon, Sears, Appliance Parts Pros, Grainger and many other sites sell this switch.

Once you have the new switch, installing it is not difficult. You basically just need to remove the dryer door and then open the top panel to get to the switch. Doing both of those things is easier than it may look at first. The steps below will walk you through the process.

1. Unplug the dryer

It's a good safety precaution to unplug the dryer before any disassembly/repair.

2. Remove the dryer door

Open the dryer door fully, to the horizontal position. Four screws secure the door, two on each hinge. Remove each inner screw (closest to the dryer body) first. When removing the remaining screws, hold the hinge bracket down firmly or have someone else hold it down. The hinges are spring-loaded; once you loosen the remaining screw on each hinge, the spring pressure will push the bracket up quickly.

Once all four screws have been removed, close the dryer door most of the way -- so it's almost vertical but not locked into place -- then slide it out, away from the dryer, and set it aside.

3. Open the top panel

To access the door switch, you'll need the dryer's top panel (the flat horizontal panel) out of the way. Remove the lint trap, exposing two screws. Remove those screws.

The top panel is now only held in place by two plastic clips. Each clip is located on the front underside of the top panel, between that panel and the front panel.

Release each clip by sliding a slotted screwdriver between the panels and prying the top panel up gently. Once both clips are released, raise the top panel and lean it back against the wall. (You may need to slide the dryer forward first for clearance.)

4. Replace the door switch

Remove the two screws securing the switch in place. The screw heads are located on the underside of the switch (where the dryer door would be).

Disconnect the door switch by pulling the two white plugs apart. Squeeze the sides of the plugs together to pop the clips on the top and bottom free. Separating the plugs can be tricky, but with the screws removed you can pull the plugs up for a better look.

Remove the old switch and install the new switch. Secure it with the two screws, then plug it into the wire harness. (The plug is keyed and will only go in one way.)

5. Reassemble the dryer

Flip the dryer top panel back into place, setting it onto the two clips and pushing it down until it snaps into place. Secure the top panel with the two screws, then reinstall the lint trap.

Slide the dryer door back on, almost vertical, then flip it open (horizontal). Hold each hinge bracket down and secure it with the outer screw first, then the inner screw. Close the dryer door and plug the dryer back into the outlet.

6. Test the new switch

With the dryer put back together, start a dryer cycle and open the front door. The dryer should stop running when the door is open, and the light inside the drum should turn on. If the dryer continues to run when the door is opened, check your switch to be sure it's fully plugged in and screwed into place.

Sunday, January 27, 2019

How to scan a file to your computer

There are multiple ways to scan a document or image from a scanner to your computer. Which method works best for you depends on the scanner and what services you can access. Below are descriptions of three common methods -- scanning to a folder, scanning to an application, and scanning to email.

1. Scan to folder

If your printer allows you to scan to a folder, you can set up a shared folder on your computer and send files from the printer to that folder. The below article describes how to set up a shared folder on a Windows computer. (The steps will be similar for more recent versions of Windows.)

- How to create a shared folder in Windows XP

2. Scan to application

Some multifunction printers have software that will allow you to scan directly from the printer to your computer, either into a folder or into an application. One example of this is the Brother Control Center found on many Brother MFC printers. See your printer's manual for details on using this software.

3. Scan to email

While this method doesn't send the file directly to your computer, you can still access it from your computer and download or save it. Many printers will let you scan a file and send it as an email. In order to do this, you generally need to have an email server for the scanner to route the file through. If you don't have an email server or you're not sure how to set one up, see this article for instructions on using a Gmail account as a free email server for scanning:

- How to use Gmail as a free email service for your scanner

The article below includes common SMTP settings for web-based email providers that can be used for scanning to email:

- Common SMTP settings for scanning to email

If you run into problems setting up scan to email from your printer, see this article for troubleshooting help:

- How to troubleshoot scan to email problems from a scanner or multifunction printer

(published on HelpOwl, Jan 2019)

Sunday, December 30, 2018

How to delete your Google+ profile

In light of recent potential data breaches -- as well as Google+'s lackluster overall success -- many Google+ users may be considering deleting their profiles.  Deleting your Google+ profile is easy to do, and it won't restrict your use of other Google accounts, beyond any features dependent on Google+.  (Note that deleting your Google+ profile is permanent and can't be undone.)

To delete your Google+ profile:

- Log in to your Google+ account.
- Select Settings on the left hand sidebar.
- Select DELETE YOUR GOOGLE+ PROFILE at the bottom of the page.
- If asked to verify your identity, provide the requested information (password and two-step verification, depending on your account settings).
- Click the check box next to the statement affirming that you understand this action can't be undone and any deleted data can't be restored.
- Click the Delete button.
- Select a reason for deleting your Google+ account.
- Click the Submit button.

Sunday, December 2, 2018

Product review: SoundPEATS True Wireless Bluetooth Earbuds

Recently, SoundPEATS shipped me a pair of their True Wireless Bluetooth Earbuds to review.  Whenever a company contacts me to review a product, I make it very clear that it will be an honest review without any punches pulled, and not in any way a "sponsored post."  SoundPEATS didn't have a problem with that and now, after using the earbuds for a while, I can see why.

I've never been a fan of earbuds in the past.  They never seemed to fit right and the sound wasn't great.  Either the earbud industry in general has improved, or these SoundPEATS earbuds are higher quality.

When the earbuds arrived, they came in a sleek black box.  Inside were the earbuds, their charging base, a USB cable, extra tips, and the instruction manual.  I would have thought there'd be a USB wall charger as well (not needed if you charge the earbuds via computer).  The box is compact, and you can use it to store the earbuds and accessories.

The first thing that impressed me with these earbuds was the charging base.  It's small, lightweight and well-made.  Recessed cavities keep the earbuds protected in case you drop the case or drop something on it.  The base stores enough power to charge the earbuds four or five times.  It has a status LED so you know when the base is charging or fully charged.  The buds themselves also have status LEDs, which turn red (charging) or white (just finished charging).  They begin to charge as soon as you place them in the base, and they charge very quickly.

One cool feature of these earbuds is the magnet installed in each one.  You can hold each bud above its slot and let go, and the magnet will pull it into place with a nice snap.  The magnet allows you to also store the buds other unconventional places, like on the corner of a fridge or file cabinet.  I don't know why you'd want to, but you could.  The one drawback to the magnet is that it makes removing the earbuds from their charging slot a little awkward.  The earbuds and the charger are smooth, and with the magnet attracting them to each other, there's not a lot of leverage to remove them.  (Putting this in the "con" column is a stretch, but it's worth mentioning.)

The first time I tried to use the earbuds, it took three tries to get them to pair with a low-end Android phone.  Since then, they've had no issues pairing.  They paired with an iPad right away.  If you turn off Bluetooth (on either an Android or iOS device) then turn it back on, the earbuds don't automatically reconnect, but a double tap will reestablish the connection.  The earbuds have helpful voice prompts that tell you when certain actions occur.

Regarding fit, the True Wireless Bluetooth Earbuds come with eight interchangeable tips of different sizes.  Whatever size your ears happen to be, there's a pair of tips included that should fit you.  Changing out the tips is simple; they're made of a soft plastic that's easy to pop off and push on.  The buds themselves are small and sit well in your ear (or at they do least in my ear).

The sound quality is very good.  Most earbuds that I've used in the past sound a little tinny at high volumes; these SoundPEATS buds have a nice, clear sound, even with the volume cranked up.  They lend themselves well to listening to anything -- from punk rock to conference calls.  When using the built-in microphone, however, anyone on the other end may hear a bit of static.  Adjusting the position of the earbud might help to mitigate the amount of static, but I haven't been able to eliminate it.

The multifunction button on each earbud is designed well.  It's easy to tap, and it serves many purposes, depending on how long or how many times you press it.  While listening to music, you can use it to pause, play, fast-forward or rewind (if using both earbuds).

A feature that you may or may not use -- but is certainly nice to have -- is the ability to use each earbud as a separate device.  You can connect one earbud to your smart phone, and listen to an audio book, while your significant other uses the other bud to listen to workout music.  The way the earbuds are programmed, it's very easy to use them together or separately -- pair the right one first to use them together, and pair the left one first to use them separately.  The instruction manual lays the process out step by step.

From everything I've seen, SoundPEATS fully stands behind their product.  Customer support can be reached by email or phone, and the earbuds come with a "12 months hassle-free warranty."  One notable exception to the warranty is that if you receive a replacement set of earbuds under the warranty, the warranty period doesn't reset for the new earbuds.

All in all, I would heartily recommend these earbuds.  At their price point, they offer good quality and a lot of nice "extras."  As the holidays approach, these earbuds would make a great gift.  They're compact enough to pass as a stocking stuffer, but not so inexpensive that you couldn't put them under the tree.

SoundPEATS True Wireless Bluetooth Earbuds can be purchased from Amazon or directly from SoundPEATS.  Both vendors currently list these buds at $29.99.

Wednesday, November 28, 2018

How to take a screen shot on an iPhone

To take a screen shot on an iPhone, press the Home button and Power button at the same time, then release them.  You'll hear the camera sound effect and the screen will change to show that the screen shot was successful.

These instructions apply to iPhone models with a physical Home button.  For iPhone X instructions, see CNET's article.

Any screen shots taken can be found in the Photos app.

Sunday, November 18, 2018

Holiday gifts at Zazzle with coupon code

Looking for gifts for an IT guy or girl?  Zazzle has a huge selection of shirts, mugs, mouse pads, stickers, and more.  Use the code ZAZZLETREATZ to get 25% off (sale ends today).

"Yes, I work with computers.
No, I won't fix your printer."

"Without users there would be no errors"