What to do if you can't remember your Yahoo! password or security question answer

If you've been locked out of your Yahoo! Mail account, or if you've forgotten both your password and the answer to your security question(s), you can have Yahoo! reset your password so that you can log back in.  The process is very easy to do, and it doesn't take a long time.

Follow these steps to have your Yahoo! password reset:

- Go to the Yahoo! login page (login.yahoo.com).
- Click on the "I can't access my account" link.
- Choose the "I have a problem with my password" option and then click "Next".
- Enter your Yahoo! ID and click "Next".
- Click "Next" again to have a password reset email sent to your alternate email address (part of which will be displayed on the screen).
- Log in to your alternate email account, and when you get the email from Yahoo!, click on the link to reset your password, then create a new password.

(Originally published on Bubblews.com, May 2014)

How to change your Yahoo! security questions

Yahoo! sometimes uses security questions to verify your identity when you are attempting to access your Yahoo! account.  Security questions can be a good safety measure for your account, but over time the answers may change, or you may just want to use different questions.  Changing your security questions for your Yahoo! account is very easy to do.

First, you'll need to log into Yahoo! Mail.  Once you've logged in, hover over the gear icon in the upper right corner of the Yahoo! Mail page, and select Account Info. (You may be prompted to enter your password again.)  Then click on the Update password-reset info link.

Scroll down to the Secret Questions section and click the link labeled Change questions and answers.  There will be two questions to choose.  (Once you click the link, you won't be able to see what your current questions are.)  For each one, select a question from the drop-down list, then type the answer in the space beneath it.  Answers will not be case sensitive.  Once you have finished, click the Save link underneath the questions.