Wednesday, August 20, 2014

How to enable fax confirmations on a Ricoh MP series copier

If you have a Ricoh MP series copier (MP 4000, MP C5000, MP 6002, etc.) with faxing capability, your machine has the option to print out a confirmation page after you've sent a fax, to let you know whether or not the fax went through successfully.  This setting is not always turned on by default, so if you want to enable the fax confirmation page on your Ricoh MP series copier or printer, you can do so by following the steps below.

Ricoh uses parameter switches to control many of the fax settings, which are only labeled with numbers.  To get to these parameter switches, press the User Tools/Counter button, then select Facsimile Features.  Choose the option for Initial Settings, then select Parameter Settings.

Inside the parameters settings, be careful what you change because it can affect various aspects of fax operation.  For the confirmation page, select Switch 03, then change bits 0, 2, and 5 all to 1 (On).  If any of these three bits are already on, then you don't have to change them at all.  Just select the others that are off (set to 0).  Then select OK to save the change, and exit out of User Tools.

(Originally published on, November 2013)

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