Thursday, August 21, 2014

How to set up fax forwarding on a Ricoh Aficio MP 301 copier


On Ricoh multifunction copiers that have both a fax and network connection, you can set up fax forwarding that will allow incoming faxes to be routed to a network destination, such as a shared folder or an email address.  This guide walks you through how to set the fax forward feature up on a Ricoh Aficio MP 301SPF, but the steps will be similar for other Ricoh models.

- Press the User Tools/Counter button
- On the screen, select Facsimile Features
- Select Reception Settings
- Select Reception File Settings
- Select Forwarding
- Select On
- Select either Email or Folder, depending on which type of destination you want to use
- Select the email address or network folder from the list shown
- Select OK
- Select OK again
- Select OK again
- Select OK again

Once you exit User Tools and the change takes effect, all incoming faxes will be forwarded to the folder or email address you specified.  As you can see from the instructions, the folder or email address must already be present in the machine's address book in order to use it as a forwarding address.  If you haven't set up the destination you want to use yet, these articles can help you with that process, depending on whether you want to forward to an email address or network folder:

- How to set up scan to email on a Ricoh MP series copier
- How to save an email address on a Ricoh MP series copier
- How to link to a network share folder from a Ricoh MP series copier

In order to have faxes forward to an email address, you will also need to have a default sender specified, and have Auto Specify Sender enabled.  If those options haven't been set up yet, you can find step-by-step instructions for doing so here:

- How to specify a default sender on a Ricoh Aficio MP series copier

2 comments:

  1. How can I configure this on a Ricoh Aficio MP C3503?
    I don't find forwarding feature under Fax settings.
    I just want to forward faxes to one or multiple email adresses.
    Any ideas?

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    Replies
    1. Instructions on a C3503 should be similar... your copier has both fax and email capability, correct?

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