Many of the older lower-volume Ricoh copiers use the same basic system for setting the paper size in a paper tray. There is a dial located either in the front or the back of the tray, and depending on where you set the dial, the system looks for that size paper. If the dial is set wrong, the copier will jam.
On a Ricoh Aficio 3035 or 3045, the paper dial is located in the back left section of the paper tray. If you have four paper trays on your copier, each tray will have its own dial. (Other Ricoh Aficio models that are set up the same way include the 350, 450, 1035, 1045, 2035, and 2045.) The paper dial is just a green plastic wheel with several common paper sizes and orientations, and it must be set correctly depending on what size paper you have loaded in the tray. The paper size that shows through the little cut out in the back of the tray is the size that is currently selected.
If you are using a special size paper that isn't shown on the dial, set the dial to the asterisk (*) to signify a non-standard paper size, and you can specify the exact page size in the copier's user settings. To get to the paper size settings, press the User Tools/Counter button on the operation panel, then on the touch screen select System Settings. Go to the Tray Paper Settings Tab. There will be a button labeled Tray Paper Size: Tray 1, as well as additional buttons for each paper tray that the machine has. Touch the button for the tray you are using, and choose the paper size from the list that appears. (You can scroll down to see more sizes.)
If the size you are looking for is not represented, press the Custom button, and you can input the paper dimensions manually. Use the number pad to enter the width and length in inches, and press OK to save your selection.
Any time you change the paper size or orientation (for example, if you change from 8.5" x 11" portrait to 8.5" x 11" landscape) you have to change the dial as well, to let the copier know what dimensions to look for when it feeds the paper through. If you try to run copies with the wrong paper size selected, the machine will detect timing errors and show a paper jam.
(Originally posted on Helium.com, July 2010)
(Image by Peggy und Marco Lachmann-Anke from Pixabay)
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